Ouch! Got disconnected in the middle of having great fun? Don't worry. Most of our games have a save game state! This means that if you login again to your BET99 account from the same device, the game will reload and resume from the position where it was disconnected so that you can continue your game. This is available in case any action was pending on you. If no action was necessary on your side then the game outcome will be determined and any wins will be credited to your account.
Note that some of our games do not have the save game state - especially in the Live Casino. This means that in the event of a disconnection, a determination will be made by the game server on your behalf. For example in Blackjack, your hand will be stood and in Video Poker, all cards will be held.